How to Earn the Cold Shoulder—Fast

🎙Listen on SpotifyApple Podcasts, or wherever you get your podcasts!

🥶 Ready to learn why your clients are forgetting you? In this episode, Smike, John, and Eddie break down the fastest way lawyers lose referrals: by earning the cold shoulder. From post-case ghosting to missed opportunities, this conversation reveals exactly what you’re doing wrong—and how to fix it.

📌 Key Takeaways:

  • Why client ghosting happens even with top-notch service.
  • Simple strategies to keep clients engaged after the case closes.
  • How ignoring retention costs you thousands in referrals.

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Spotlight Branding

Spotlight Branding is a content marketing and branding firm for lawyers and other professionals. Our goal is to help you create an online presence that positions you as a credible expert in your field, keeps you connected with your network in order to stay top of mind and increase referrals, and to become more visible online so prospects can find you!