What Makes People Click (And Clients Call)

🎙Listen on SpotifyApple Podcasts, or wherever you get your podcasts!

đź’ˇ What if the difference between getting ignored and getting a client came down to one emotion? In this episode, Mike and Eddie break down the emotional science behind why people take action—whether it’s clicking a digital ad, booking a consultation, or choosing your firm over a competitor. Learn how empathy, repetition, and honest storytelling are the secret weapons in your small firm’s marketing arsenal.

📌 Key Takeaways

  • 75% of failed launches have one thing in common: they ignored the customer’s emotional world.
  • Empathy is more powerful than accolades when building trust online.
  • Social proof and repetition aren’t optional—they’re marketing non-negotiables.

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Spotlight Branding

Spotlight Branding is a content marketing and branding firm for lawyers and other professionals. Our goal is to help you create an online presence that positions you as a credible expert in your field, keeps you connected with your network in order to stay top of mind and increase referrals, and to become more visible online so prospects can find you!