When you run a small firm, you may find that you spend only part of your time doing the actual work you spent so many years in school learning to do. The rest of your day is probably consumed by tasks that have little or nothing to do with your degree, such as office administration, bookkeeping, and marketing.
If you’re not yet in a position to hire someone to handle these duties in-house, there are other ways to delegate them. An outside vendor (often referred to as a managed services provider) can ensure that these additional tasks get done, allowing you to focus on what you do best.
Below are some of the key benefits of outsourcing, which can make your firm more profitable and efficient for a comparatively small investment.
You Make More Money
You may be wondering if you can afford to outsource your marketing and administration work, especially if you’re just starting out or operating capital is slim at the moment. The truth is that managed service providers can lower your expenses by:
- Reducing overhead costs. You no longer need to pay for the expensive hardware and software needed to handle everything in-house. Instead, you pay a modest monthly fee to access the same results.
- Providing access to specialized skill sets that keep you on the leading edge of whatever service you’re investing in. You don’t need to spend time recruiting, onboarding, and training staff to do these jobs because you already have experts on your side, which translates into extra savings.
- Protecting client data from expensive breaches. Experts estimate that these breaches cost businesses an average of over $4 million, so when you outsource your cybersecurity needs to a trusted provider, you can save more than you realize.
Processes Are Streamlined
You know first-hand how administrative tasks can consume your day. Studies suggest that on average, lawyers only spend around one-third of an eight-hour workday on billable tasks. When a law firm spends too much time on non-billable tasks, it may be impossible to maintain growth.
By taking over this additional time-consuming work, managed services providers can help you grow and maintain profitability. At the same time, they provide access to tools that automate key processes like client intake. Services like eDiscovery and electronic document filing can help you collect evidence, file your cases, and do legal work more quickly and efficiently, which adds up to more money in less time than before.
You Can Focus on Your Actual Job
We rely on technology, but it does let us down frequently. Think of how many times you’ve faced a setback because your accounting software kept crashing or an important piece of hardware failed. Managed services take care of these issues in the background, freeing up your time to perform actual work, not troubleshoot a piece of tech. You know that experts are behind the scenes, quickly resolving these problems as soon as they arise, leaving you free to focus on improving the client experience.
What’s the Bottom Line?
The small amount that you spend on a managed services provider can set you apart from your competition. When you don’t have so much non-legal work on your plate, you can focus on delivering better client service and, by extension, growing the firm.
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