Legal Marketing: Create an Exceptional Client Experience

What type of experience do you create for your clients? As the owner of a law firm (or a business of any kind), it’s easy to become so consumed with our own point of view that we never really stop to think about what our clients experience before, during, and after an engagement. But the client experience you create plays a critical role in the growth of your business. Do you create “raving fans” that are Read More

5 Reasons Why Referred Clients Are the Best Clients for Your Law Practice

This article was originally written by Daniel Decker for our client exclusive Spotlight Quarterly publication. Daniel is the co-founder of Spotlight Branding. Smart marketing starts by focusing on your existing assets and resources. What do you already have in place that you can do a better job of leveraging? For most lawyers, the first item on that list is their network – their relationships. Your network of Read More

Legal Marketing: The Best Clients Don’t Come From Google

This year alone, we've spoken to hundreds of solo & small-firm lawyers about their internet marketing strategy. And we're surprised by how often the conversation starts with "How can I get on the first page of Google?" Most lawyers are way too focused on SEO (Search Engine Optimization) and as a result, are missing out on bigger and better marketing opportunities. At Spotlight Branding, we passionately believe Read More

Poolside in Orlando

So I'm sitting by the hotel pool in Orlando. I'm here for a marketing conference featuring Dan Kennedy and we're on break right now. But I'm writing this post right now with a lesson that has nothing to do with the actual conference itself. Last night I flew from Charlotte to Orlando. I flew into Orlando-Sanford airport, which is a smaller regional airport. It worked better for my schedule than the main Read More

How to Close the Referral Gap

According to a marketing survey conducted by Texas Tech, 83% of satisfied customers are willing to refer products and services. But only 29% actually do. In other words, the average business is only receiving one-third of the referrals they could be getting from their customers and clients. Apply this statistic to your law firm and you’ve got an opportunity to dramatically grow your business simply by increasing Read More

Ten Opportunities To Improve Your Law Firm Marketing

This article is a modified excerpt from our 2017 Special Report: Ten Opportunities To Improve Your Law Firm Marketing Your marketing strategy is the key to growing your law firm. If your marketing strategy is stale (or non-existent) you’re not going to fuel the growth you’re hoping for. On the other hand, an effective marketing strategy will help you bring in new clients, generate more referrals, and even help you Read More

Three Ways to Build Your ACE Brand

At Spotlight Branding, one of our core focuses is helping lawyers build their brand as an ACE - Authoritative, Credible, Expert. As an ACE, you command higher rates. You earn more referrals. You attract clients rather than spending time and resources chasing them down. You can afford to be choosy about who you'll work with and what types of work you take on. If you want to know more about the benefits of Read More

Thoughts from the Richard James Partners Club in Phoenix

Last week, I was in Phoenix where we had the opportunity to participate in the Richard James Partners Club event as a sponsor. We had a great time and I wanted to share some thoughts and takeaways that may be helpful as you build your law practice. One of the topics which resonated with me the most is the concept of building and developing a law practice from Chaos, to Growth, to Health, to Freedom. It's a simple Read More

Do You Need More Clients… or Better Clients?

When we ask lawyers what they need their marketing to accomplish for them, the most common answer by far is “I need more clients.” But we’d like to challenge that mindset. Do you really need more clients… or do you need better clients? Take a moment and think through the clients you’ve worked with over the past several months. How many of them: Didn’t pay you on time, in full, or maybe didn’t pay at all Read More

Five Law Firm Marketing Tips to Help You Finish the Year Strong

It's November already. 2018 will be here before you know it. I hope that 2017 has been a great year for you so far - but it's not over yet! It can be easy to lose focus this time of year, so I'd encourage you to block out distractions and finish the year on a strong note, as well as lay the foundation for an even better New Year. Here are five practical tips to help you do that. 1 - Check in with current and Read More