This article was contributed by Emily LaRusch, Founder of Back Office Betties, a boutique receptionist and intake company exclusively serving small law firms. She has an insatiable thirst for learning and is the happiest coaching and collaborating within the entrepreneurial community. She has been featured in Entrepreneur, Associated Press, BBC News and serves as an educator for Inmates to Entrepreneurs Let’s face Read More

Most entrepreneurs are naturally workaholics. For firm owners, when faced with a laundry list of tasks, will work longer hours and push themselves to the brink of exhaustion to get everything done. However, this isn't the best approach. Rather than working harder, you can work smarter and learn ways to work more effectively. In order to work smarter and not harder, you need to manage your time better, know Read More

A version of this article originally appeared on Forbes.com and was graciously provided by Paula Black. Paula is one of the world’s leading business and professional development coaches for lawyers, entrepreneurs & service providers, award-winning author & speaker. One sign that life is returning to “normal” is that in-person, face-to-face networking events are happening again. After all of the Zoom Read More

The economy will always rise and fall. Things are great when the market is bullish, but people begin to panic when it turns into a bear. While your gut reaction to market volatility may be worry and anxiety, it’s important to remember that like all turbulent conditions, it will eventually pass. In the meantime, you can use this time to not only improve your practice but even grow it. Let’s take a look at a few steps Read More

This article was provided by our friend, Kristen David. Her company, Upleveling Your Business, empowers business owners to build thriving, profitable businesses run with systems. Learn more at www.uplevelingyourbusiness.com. Client care is a key component of any successful business – but as you grow, you might find that it’s one of the things that quickly drops off. This isn’t intentional by any means; it’s just a Read More

Imagine that you deliver a major victory for an important client—one that exceeds expectations. You’re happy for them, but you’re especially hyped about what the big win may represent for you: more business. Not only from them but from others in their network.  However, this doesn’t happen. Not only does the client decline to send business to your firm, but they go elsewhere as soon as their case wraps Read More

This article was provided by Racquel Pankau and the rest of our friends at Abby Connect. Racquel's journey began as one of the first Abby receptionists, the most important role at Abby Connect. After 12 years, Racquel has helped grow the company by performing various roles from IT support to hiring, training, staff development, and culture. Today, she is the Thought Leadership Director as an educational content Read More