Don’t Be the Bottleneck! Step Aside to Let Your Firm Grow

This article was provided by Shaun Buck and our friends at Newsletter Pro, an industry leader in print newsletters for small businesses. Their goal is to help businesses grow to their full potential with marketing strategies that seek to strengthen relationships with their prospects and customers. Click here to learn more. Did you know that I used to write, edit, and design all of the newsletters at Newsletter Read More

Vendor Management Part 2 – The Biggest Downfall in Your Relationship – LFMM 443

Delegating tasks to a vendor isn't a "set it and forget it" process. To get the best results, you need to keep a pulse on what's being done. We explain how on this week's Law Firm Marketing Minute. Read More

088 – Delegating Your Way to Success with Attorney John Cannon

We get it - relinquishing control can be hard to do. But it won't bankrupt your firm - it will position it for growth. Just ask this week's guest, Attorney John Cannon (which we did for you!). He joins us this week to talk about what he delegated and how he went about doing it. Want to learn more about John and his firm? Visit or email John directly at Read More

Vendor Management Part 1 – Setting Expectations – LFMM 442

Deciding to work with a vendor can be scary. You don't want to relinquish control and you aren't sure if someone else will do the job as well as you. We talk about how to fix that on this week's Law Firm Marketing Minute. Read More

087 – Growing Through Efficiency with Andrew Zihmer

Having good systems and processes in place saves time, makes your firm run smoother, and open up a world of opportunity to grow and scale. Andrew Zihmer from Zihmer Law has taken his background as an engineer and helped his wife turn their law firm into a well-oiled machine. Andrew joins us to chat about how you can make it happen for your firm as well. If you'd like to talk to Andrew and learn more, check him out Read More

Key Performance Indicators, Part 2: Important KPIs for Your Firm

Last week in part 1 of this series, we talked about what KPIs are, how to choose them, and how to integrate them into your firm. In this second part, we wanted to provide you with some inspiration on potential KPIs for your firm based on what others around the country are doing. Remember, your firm can have several different KPIs depending on the particular department or function you're trying to keep track of. Read More

Key Performance Indicators, Part 1: How to Choose and Integrate Your Firm’s KPIs

KPIs measure an individual's performance against the business's primary goals. There are several types; some emphasize financial performance while others focus on customers, operations, and talent management. As KPIs are tracked over time, they reveal trends and other data-driven insights that can guide your business decisions. Given that there are dozens of KPIs to choose from, how do you decide which ones Read More

086 – Building Your Intake Team with Adam Reiman

Your marketing brings the leads in, but your intake team can be the real key to your firm's success. This week, we chat with Adam Reiman from about the importance of a good intake team and what they need to be doing to ensure the firm's success. Adam has also graciously offered to do a FREE secret shop or provide a complimentary coaching session for our listeners. You can call Adam directly at (602) Read More

Embedding Core Values into Your Business Decisions

This article was provided by our friend, Kristen David. Her company, Upleveling Your Business, empowers business owners to build thriving, profitable businesses run with systems. Learn more at Have you ever gone to a website and read about the company’s Core Values? It’s something that I always enjoy reading; it gives me a better sense of who l might be working with or purchasing Read More

The Catalyst for Growth Starts Here – LFMM 439

If you want to free up time and trust others to handle your firm in the way you want, it starts with having well-documented systems and processes. From there, the momentum builds and impacts every other facet of your firm. We explain how on this week's Law Firm Marketing Minute. Read More