This week, we're providing you with a framework to help you be more productive! It's called "chunking," and it has been mastered by attorney (and owner of 5 other businesses) Julie Steinbacher. Join us as she breaks down the elements of chunking and how you can do it for yourself. Learn more about Million Dollar Solutions' upcoming Dementia Focused Practice events at dementiafocusedpractice.com If you'd like Read More
Trust the Process
This post was provided by Chris Mullins, The Phone Sales Doctor for Intake Specialists Worldwide. Contact Chris at phonesuccessdoctor@gmail.com or 603-249-5878. Chris would also love to review some of your real call recordings. It’s the process you want to fall in love with, not the result that you’re looking for. Reaching goals takes time and hard work. If you only think about the goal you want to achieve, you’ll Read More
The 7 Deadly Mistakes of Offshore Hiring
This article was submitted by our friends at Get Staffed Up, a staffing company that provides virtual assistants to law firms and other small businesses to help you free up valuable time and get more done! When talking about virtual assistants, particularly offshore ones, we tend to hear two sides of a story. On one side you hear “they are amazing” and on the other “it’s a waste of money.” What a dilemma… Luckily Read More
129 – Taking Back Your Time with Nicole Greer
It's no mystery as to why we've been talking about time management so much lately. Most firm owners have problems with it! This week, we're talking with business coach Nicole Greer about things you can do to control your time (instead of it controlling you), as well as how your leadership style can impact your firm's culture. Learn more about Nicole and grab her free resources at buildavibrantculture.com Read More
Small Business Owners: Are You Putting Out Fires or Leading Your Team?
Kristen David, a former trial lawyer and partner who went from working 85 hours a week and barely making ends meet, built it up to a million-dollar-plus business, then sold her shares and pivoted into a business coach guru. She is now an international speaker, and bestselling author, and operates a successful coaching firm, empowering business owners to build thriving, profitable businesses that are self-managed with Read More
127 – Keeping Clients Happy with Kristen David
Many firms struggle to keep in touch with their clients, which results in unhappy clients complaining about bad customer service. This week we're welcoming back Kristen David to the show to talk about core values and how incorporating and systematizing them can help you create a better UX for your clients. Learn more about Kristen and all the ways she helps firms like yours at www.uplevelingyourbusinesssystems.com Read More
How to Bridge a Generational Gap in Your Firm
As a firm owner, you may find yourself facing the complex dynamics between Baby Boomers, Gen X, Millennials, and Gen Z employees. Although each generation brings its unique perspectives and work styles to the table, these differences can sometimes create a "generational gap"'" which, if unaddressed, can lead to miscommunication, misunderstanding, and decreased productivity. So how can you bridge this gap and Read More
Scam Alert! – LFMM 506
Today on Law Firm Marketing Minute we're alerting you to a scam that's making the rounds on websites and explaining what to do if you receive a message from this scammer. Read More
Is It Always the Client’s Fault?
This post was provided by Chris Mullins, The Phone Sales Doctor for Intake Specialists Worldwide. Contact Chris at phonesuccessdoctor@gmail.com or 603-249-5878. Chris would also love to review some of your real call recordings. Did you ever notice that your team is always blaming the client when things go wrong? I mean always. If your firm has a high volume of client complaints because, for example, the attorneys Read More
Stop Making This Time-Wasting Mistake Savvy Firm Owners Avoid
This article was contributed by Emily LaRusch, Founder of Back Office Betties, a boutique receptionist and intake company exclusively serving small law firms. She has an insatiable thirst for learning and is the happiest coaching and collaborating within the entrepreneurial community. She has been featured in Entrepreneur, Associated Press, BBC News and serves as an educator for Inmates to Entrepreneurs. Former Read More
