109 – Being More Inclusive with Dr. Debra Dupree

Inclusivity is becoming a more important conversation in workplaces all over the country, but what does it really mean? This week we're joined by Dr. Debra Dupree to talk all things inclusivity, how to be more conscious of it, and the steps you can take to make your firm a psychologically safe place for your team. Connect with Debra on LinkedIn and learn more about Debra's Agile Lawyer program at Read More

What a Coach Could Do for Your Firm

This article was provided by Gary Mitchell, a lawyer coach since 2005, taking a unique approach with his clients by focusing on the psychological aspect of the way they work. Having coached lawyers from coast to coast spanning numerous practice areas and at all stages in their careers, Gary continues to expand and hone his knowledge of the legal industry with every new client engagement.  First, before I share Read More

106 – Setting Expectations with Matt Spiegel

You don't have to be the best at your job to win the most business. Providing great customer service can be a real differentiator when it comes to winning clients and growing your firm. Our guest this week, Matt Spiegel from Lawmatics, joins us to talk about what you can do to set the right expectations and provide a stellar client experience. Learn more about Lawmatics and the ways they can help you by visiting Read More

How an Offshore Virtual Assistant Can Help You Grow

This article was submitted by our friends at Get Staffed Up, a staffing company that provides virtual assistants to law firms and other small businesses to help you free up valuable time and get more done! Growing a business is no easy task, much less when you alone try to do everything, even the smallest task. Sometimes leaders are so meticulous that they lose sight of the most important aspects of their Read More

Why Your Team Doesn’t Care About Your Firm As Much As You Do (And How To Fix It)

This post was submitted by Molly McGrath, a coach and consultant who has directed presidents and founders of national organizations and over 4,000 law firms in executive-level leadership, continuous improvement, and team empowerment initiatives to infiltrate new markets, leveraging partner ecosystems and producing profitability. Molly has 25 years of specific skillset experience serving as a Fractional CEO, CMO Read More

How to Create Loyal Clients (and Not Just Happy Ones)

What’s better than a satisfied client? A loyal one. According to Bain & Company and Harvard Business School, increasing customer/client retention rates by 5% increases profits by 25% to 95%. Compared to new clients, existing ones are 50% more likely to try new services and products and spend an average of 31% more because they trust your brand. They’re also: Great promoters because they tell everyone they Read More

104 – Building Your Firm from the Ground Up with Attorney James Grant

There are so many layers to running a successful firm. This week's guest, attorney James Grant, explains everything it takes to run a business and what skills you need to possess to put yourself in the best position to live the life you want to live. Learn more about James and his firm at www.8334thewin.com Read More

10 Unique Perks to Help You Steal Top Talent

This article was contributed by Emily LaRusch, Founder of Back Office Betties, a boutique receptionist and intake company exclusively serving small law firms. She has an insatiable thirst for learning and is the happiest coaching and collaborating within the entrepreneurial community. She has been featured in Entrepreneur, Associated Press, BBC News and serves as an educator for Inmates to Entrepreneurs Let’s face Read More

5 Tips for Working Smarter, Not Harder

Most entrepreneurs are naturally workaholics. For firm owners, when faced with a laundry list of tasks, will work longer hours and push themselves to the brink of exhaustion to get everything done. However, this isn't the best approach. Rather than working harder, you can work smarter and learn ways to work more effectively. In order to work smarter and not harder, you need to manage your time better, know Read More

101 – Navigating a Merger with Attorney Hailey Hawkins

Merging with another firm isn't going to be easy. There will be a lot of stress and a lot of unforeseen bumps in the road. In the end, however, you'll emerge in a much better place. This week's guest, attorney Hailey Hawkins, recently merged firms (during Covid, no less), and shares her experience and advice with us on this week's Center Stage. Read More