Did you like this episode? Dislike it? For the same reason that Nike continues to market to people who wear their brand, you can also use marketing to remind your clients of your firm's good energy!This week, we interviewed Marc Cerniglia, CEO of Spotlight Branding. He gave us a quick insight that a lot of law firm owners do not consider: marketing can remind your current and past clients of the good energy your Read More
Tips For Mastering Client Communication
Communication is a tool that bridges the gap between confusion and clarity. Despite its importance, it’s one of the first things that gets cut out when people are short on time. Whether you are a marketing agency that deals with time-strapped lawyers or a lawyer managing a series of clients, the challenge is balancing the need for communication while appreciating someone else’s time. A reputation for being an Read More
The Best Way to Handle Negative Reviews (feat. Marc Cerniglia) – Ep 681
Did you like this episode? Dislike it? So someone has publicly hated on your law firm? Should you respond? Should you let it sit? What should you do?This week, we interviewed Marc Cerniglia, CEO of Spotlight Branding. He told us what the best practice of addressing negative reviews or comments is! 👉Here's what you can expect: The answer to the questions above The best way to respond to a negative Read More
The Best Way Law Firms Create Client Loyalty (feat. Marc Cerniglia) – Ep 680
🎙Subscribe on Spotify, Apple Podcasts, or wherever you listen! Client communication is incredibly effective in creating client loyalty. This week, we interviewed Marc Cerniglia, CEO of Spotlight Branding. He gave us the best practices law firms should implement on Day One of any new client: setting expectations! 👉Here's what you can expect: The number one thing to create client loyalty How client Read More
Integrating Physical Training Into Your Firm
Stick with me on this one. We are not advocating that you take your attorneys and staff on forced marches or go to the parking lot for burpees. There are several reasons why this element of health should be a part of your firm, even if you are running a law firm. Dick Winters, the commanding officer of Easy Company depicted in Band of Brothers, understood the connection between fitness and mental resilience. “Stay in Read More
Mental Wellness in the World of Law – Ep 679
The legal world is suffering, heavily, from mental health issues. We wanted to make sure that we highlighted some of the things that have helped us!Please note that we are not trained professionals and we do not claim to be. We are simply sharing our experiences and things that we have been able to use for help. We hope someone in need gets some aid from this episode. If you or someone you know needs immediate Read More
Overcoming Challenges With The Tools
We'll seek advice from established professionals as we continue our conversation about mental health in the legal industry. If you have seen a documentary called Stutz, you will have a better idea of some of the things I will discuss. The focus of it is a psychiatrist named Phil Stutz, who also co-wrote a book called The Tools with psychotherapist Barry Michels. The unique element of this book is that it offers a Read More
The Importance of Physical Fitness to Mental Wellness – Ep 678
What is the correlation between mental and physical wellness? How does one affect the other?Eddie and Smike are both on a physical wellness journey, and they share the positive effects it has had on their mental. They also talk about making it work in your busy lifestyle. 👉Here's what you can expect: A little backstory on Eddie's mental health journey Some ideas on integrating physical wellness into your Read More
Our Favorite Mental Health Book – Ep 677
In this episode, we discuss one of our favorite mental health books: The Tools by Phil Stutz & Barry Michels.This book gives actionable steps that anyone can take at any point during the day to help them get through almost any situation. Stress. Anxiety. These things can be overcome according to the Tools! 👉Here's what you can expect: A little bit about our favorite mental wellness book The validity Read More
A Humble Strategy For Keeping Your Mind Quiet
Am I a mental health professional? No. Did I study psychology or a related field in college? Also, no. However, there are two reasons why I am taking the time to discuss mental health despite my lack of qualifications. The first: Because of how closely our agency works with attorneys, it’s alarming when various studies show the increase in mental health issues within the profession. “About 38% said they Read More
