040 – Perfecting the Hiring Process with Attorney Allison Williams

When it comes to hiring, many business owners waste hours sifting through hundreds of resumes hoping to find the best fit. This week, Attorney Allison Williams from Law Firm Mentor joins us to discuss how you can improve your hiring process so that you can be sure you find the right fit for your business. Check out Law Firm Mentor's upcoming Master Class here - lawfirmmentor.net/masterclass Read More

5 Things to Consider When Designing Your Firm’s Workspace

Here at Spotlight Branding, we take the way our office looks seriously. We’re actually a little bit obsessed with decor and aesthetic! Maybe it sounds shallow, but we think it’s important that we create a place to work that’s as cool, sleek, and sophisticated as the websites we design. This summer, we upgraded our office and we put a lot of time and effort into the project. We thought about every little detail, from Read More

038 – Maximizing Your Receptionist with Emily LaRusch

Your firm's receptionist can be so much more than someone who greets visitors and answers phones. They can be an integral part of your marketing, a gatekeeper, and more! This week, Emily LaRusch from Back Office Betties joins us to discuss all of the ways to get the most out of your front desk staff! Read More

036 – How to Say “No” with Attorneys Levi and Martha Norton

Don't be a door lawyer! In other words, don't take every case that walks through the door. We've talked before about how attracting the right client and taking only the cases you want to take will lead to better success for you in the future. Martha and Levi Norton from Norton Pelt, PLC are great examples of this philosophy in practice and join us on this week's episode to share their perspective. Read More

It’s Time to Spill Your Secret Sauce! How Sharing Firm Secrets Will Win You New Clients

Most lawyers tend to think of their in-house tricks, processes, and procedures as the secret sauce that makes their firms tick. They hoard these things like hot sauce connoisseurs stocking their cupboards for the apocalypse. But these clandestine stashes of knowledge can be put to better use. Here’s our controversial option: Sharing your company secrets is a smart marketing move.  If your head is exploding Read More

Do Your Employees Pass the GWC Test? 3 Questions to Increase Your Team’s Effectiveness

Last month we explained why performance conversations are more valuable than performance reviews. One question we encouraged you to ask was this: “Does the team member still understand, enjoy, and have the capacity to perform their role?” You didn’t know it, but that question was actually an overview of the GWC Test — a questionnaire that can increase the communication, effectiveness, and performance of your Read More

The Power of Niching Down – LFMM 382

If your audience is everyone, your competition is everyone. That's what happens when you're a "door lawyer" taking every case that comes in your door. This week, we discuss the upside to niching down and how it create a more streamlined path to your business's growth! Read More

2 Things Interns Can Offer Your Business Right Now

Often utilized as file organizers, envelope lickers, and coffee fetchers, college interns are usually at the lowliest rung on the corporate ladder. But, as some of the world’s most successful companies have proven, these young team members can be incredibly valuable to your business. If you haven’t considered offering internship positions before, the following benefits might just convince you.  PROACTIVE Read More

Get Your SOPs in Order TODAY! – LFMM 381

We recently surveyed our audience about whether or not they had a policies & procedures manual in place and the response absolutely shocked us. 47% of people said they did not have anything in place. As a business owner, if you're one of those 47%, that needs to change! We explain why on this week's episode. Read More

029 – Improving Your Communication with Dave Tester

Do you know what your intake process is like? Do you know if it's easy to call your office? Dave Tester joins us this week to talk about how he uses the DISC assessment to tailor his communication with different salespeople, how you can use DISC to help understand your team, and how to overcome obstacles on the phone with different personalities. Check out Dave's work at www.godavetester.com/freestuff and take Read More